Got Questions?
Frequently Asked Questions
What is the shipping method?
Our company offers various shipping methods to accommodate different needs and preferences. We commonly utilize international courier services such as DHL, FedEx, and UPS for fast and reliable delivery. Additionally, for larger orders or bulk shipments, we can arrange sea freight or air freight to ensure cost-effectiveness and timely delivery. The specific shipping method will depend on factors such as order size, destination, and customer preferences. Rest assured, we are committed to selecting the most efficient and cost-effective shipping method for each order to ensure a smooth and satisfactory delivery experience.
What are your payment terms?
“For large orders, we offer the option of T/T (Telegraphic Transfer) and L/C (Letter of Credit) at sight. A standard payment term is 30% deposit in advance, with the remaining 70% balance due before shipment.
For smaller orders, we accept payment via credit card or PayPal.”
How long does it take to receive the sample?
The proofing time is typically 2-7 days, depending on the customized style.
Regarding glitter powder, how many sizes do you offer?
1/500″ (0.002″ )、1/360″ (0.003″ )、1/256″ (0.004″ )、1/170″ (0.006″ )、1/128″ (0.008″ )、1/96″ (0.010″ )、1/64″ (0.015″ )、1/40″ (0.025″ )、1/32″ (0.030″ )、1/24″ (0.040″ )、1/16″ (0.060″ )、1/12″ (0.080″ )、1/10″ (0.1″ )、1/8″ (0.125″ )、1/6″ (0.16″ )、1/4″ (0.25″ )
Does your company support OEM or ODM?
Yes, we support both OEM and ODM orders.